1. Introduction
Agami Media LLC ("Agami Media," "we," "us," or "our") respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, share, and safeguard information in connection with our performance marketing and digital advertising services across our global operations.
2. Information We Collect
2.1 Information from Clients
Business Information:
- Company name and details
- Contact person information (name, email, phone)
- Business address and registration details
- Tax identification numbers
- Banking and payment information
Account Information:
- Login credentials
- Account preferences
- Communication preferences
- Service usage data
Campaign Information:
- Campaign objectives and targeting criteria
- Creative assets and brand guidelines
- Budget and billing preferences
- Performance goals and KPIs
2.2 Information from Advertising Campaigns
Device and Technical Data:
- Device identifiers (IDFA, GAID, etc.)
- IP addresses
- Device type and operating system
- Browser type and version
- Screen resolution
- Language settings
- Time zone
Location Data:
- Country, region, and city
- GPS coordinates (when permitted)
- Location derived from IP address
- Time zone information
Behavioral Data:
- Ad interactions (impressions, clicks, conversions)
- App installation and usage data
- Website visits and page views
- Video viewing behavior
- Purchase and transaction data
- User interests and preferences
2.3 Information from Website Visitors
Website Analytics:
- Pages visited and time spent
- Referral sources
- Search terms used
- Click patterns and navigation paths
- Form submissions
- Newsletter subscriptions
Cookie Data:
- Session cookies
- Persistent cookies
- Third-party cookies
- Pixel tags and web beacons
3. How We Use Information
3.1 Service Delivery
- Execute advertising campaigns across platforms
- Optimize campaign performance
- Target relevant audiences
- Measure campaign effectiveness
- Generate analytics and reports
- Provide customer support
3.2 Business Operations
- Process payments and billing
- Communicate with clients
- Improve our services and technology
- Develop new features and offerings
- Conduct market research
- Ensure platform compliance
3.3 Legal and Security
- Comply with legal obligations
- Prevent fraud and abuse
- Protect our rights and property
- Enforce our terms and agreements
- Respond to legal requests
- Maintain service security
4. Legal Basis for Processing
We process personal data based on:
- Consent: For marketing communications and certain data collection
- Contract: To fulfill our service agreements
- Legitimate Interests: For business operations and service improvements
- Legal Obligations: To comply with applicable laws
- Vital Interests: In rare cases involving safety
5. Information Sharing and Disclosure
5.1 Service Providers
We share data with trusted partners who assist us:
- Cloud hosting providers
- Analytics platforms
- Payment processors
- Customer support tools
- Security services
5.2 Advertising Partners
- Ad exchanges and networks
- Demand-side platforms (DSPs)
- Supply-side platforms (SSPs)
- Measurement and attribution partners
- Creative optimization tools
5.3 Platform Partners
- Google, Meta, Amazon, Apple
- Connected TV platforms
- Mobile app networks
- Publisher partners
- Device manufacturers
5.4 Other Disclosures
- Legal authorities when required
- Professional advisors under confidentiality
- Business transfer scenarios
- With consent or at direction
We do not sell personal information.
6. International Data Transfers
As a global company with offices in Dubai, India, Indonesia, Vietnam, and Amsterdam, we transfer data internationally. We ensure appropriate safeguards through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions where applicable
- Binding Corporate Rules (BCRs)
- Consent for specific transfers
- Other approved mechanisms
7. Data Security
We implement comprehensive security measures:
Technical Safeguards:
- Encryption in transit and at rest
- Secure data centers
- Access controls and authentication
- Regular security updates
- Vulnerability testing
Organizational Safeguards:
- Employee training and confidentiality
- Limited access on need-to-know basis
- Vendor security assessments
- Incident response procedures
- Regular security audits
8. Data Retention
We retain data based on:
- Campaign duration and reporting needs
- Legal and regulatory requirements
- Dispute resolution periods
- Tax and accounting obligations
- Legitimate business purposes
Typical Retention Periods:
- Campaign data: 24 months after campaign completion
- Financial records: 7 years
- Client communications: Duration of relationship plus 3 years
- Website analytics: 26 months
9. Your Privacy Rights
9.1 General Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Delete personal information
- Restrict or object to processing
- Data portability
- Withdraw consent
- Not be subject to automated decision-making
9.2 Regional Rights
European Union (GDPR):
- Right to lodge complaints with supervisory authorities
- Right to appoint a representative
- Enhanced data portability rights
California (CCPA/CPRA):
- Right to know categories and specific pieces of data
- Right to opt-out of "sale" (though we don't sell data)
- Right to non-discrimination
- Right to correct inaccurate information
Other Regions:We respect privacy rights under applicable laws in all our operating regions.
10. Cookie Policy
10.1 Types of Cookies We Use
Essential Cookies:
- Required for website functionality
- Cannot be disabled
Analytics Cookies:
- Help us understand website usage
- Improve user experience
Marketing Cookies:
- Measure advertising effectiveness
- Provide relevant content
10.2 Managing Cookies
- Browser settings to block/delete cookies
- Opt-out tools (DAA, NAI, EDAA)
- Google Ads preferences
- Platform-specific controls
11. Children's Privacy
- Our services are not directed to children under 16
- We don't knowingly collect children's data
- Parents may contact us regarding children's data
- Age-gating implemented where required
12. Third-Party Links and Services
- Our services may contain third-party links
- We're not responsible for third-party privacy practices
- Review privacy policies of linked sites
- Third-party integrations subject to their terms
13. Changes to This Policy
- We may update this policy periodically
- Material changes notified via email or website
- Review date indicated at top of policy
- Archived versions available upon request
14. Contact Information
14.1 General Inquiries
Data Protection Contact:
Agami Media LLC
Email: contact@agami-media.com
Website: agami-media.com
15. Supplemental Privacy Notices
15.1 Connected TV (CTV) Privacy
- Enhanced privacy for TV viewing data
- Household-level privacy considerations
- ACR (Automatic Content Recognition) data handling
- Cross-device linking disclosures
15.2 Mobile App Advertising
- SDK data collection practices
- App permissions and access
- Attribution and measurement
- Post-install event tracking
15.3 Programmatic Advertising
- Real-time bidding data flows
- Audience segment creation
- Cross-device tracking
- Frequency capping
16. Industry Compliance
We participate in and comply with:
- IAB Transparency & Consent Framework
- Network Advertising Initiative (NAI)
- Digital Advertising Alliance (DAA)
- Mobile Marketing Association (MMA)
- Local advertising associations
